Announcements

Homepage AnnouncementsCore Banking System Technical Problem
Dear Customers,
 
We have some technical problems in our core banking systems which is affecting Mobile Banking, E-banking, telephone banking services and Debit Cards. Credit Cards and POS authorization services are working without any problem (since they are independent from core banking system).  ATM services are working but BKT Debit Cards having problems since it’s connected to core banking systems. IT teams and our global solution partners are spending all efforts to solve the problem as soon as possible.
 
Sorry for the inconvenience and thank you for your understanding.

Other Announcements

Terms & Conditions valid from March 24, 2025
Terms & Conditions for Retail valid from March 24, 2025
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Change in opening hours of Kristal and Concord branches
Kindly be informed that the opening hours of the Kristal and Concord Center
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''Ibrahim Rrugova" branch reallocation
We inform you that starting from 27.01.2025 the ‘Ibrahim Rugova’’ Branch will be transferred to its new premises
SEE DETAIL