Digital Customer Onboarding
Digital Customer Onboarding is the process of digitally registering new customers. With our new platform, you can complete the registration process without paperwork, without queues, and without stress.
How does the Digital Customer Onboarding work?
- Online registration - digital process with access from any device
- Identity verification - scanning and automatic recognition of the identification document, biometric facial recognition to ensure the authenticity of the user
- Electronic signature - digitally, legally, secure
- Service activation
- Help and Support
Characteristics of Digital Customer Onboarding
- Offered only for Albanian citizens who do not have an existing account at BK
- Age - over 18 years old
- No commission for account opening
- The maintenance fee is the same as that of the current account
- The current account is only in the currency LEK
- Client identification is done via the BKT Smart application
What are the benefits of this project?
- Personalized and stress-free experience
- Quick and professional support
- High security
- Automated and fast process within minutes
- Reduction of costs and human errors
- Maximization of the value of the service receive
Who can access Digital Customer Onboarding?
Clients who want to register online and open an online account.
Where can you access Digital Customer Onboarding?
In the BKT Smart application, Menu- Klient/Perdorues i ri
Follow the instructions at the link Si të bëhesh klient i BKT plotësisht online?