Banka Kombëtare Tregtare (BKT) puts your trust first. We are committed to protecting information and managing security risks through the implementation and continuous improvement of our Information Security Management System (ISMS). This system is designed in full compliance with ISO/IEC 27001:2022 and all applicable legal and regulatory requirements, ensuring that our security practices meet internationally recognized standards.
Our approach focuses on safeguarding confidentiality, integrity, and availability of information across all operations. By doing so, we aim to maintain business continuity, protect sensitive data, and reinforce the trust that customers place in us every day.
This policy applies to all information, systems, and processes within the scope of BKT’s ISMS, covering both digital and physical environments where data is processed, stored, or transmitted.
To achieve the highest level of security and reliability, BKT has established clear objectives for its ISMS:
- Integrate information security into organizational processes and decision-making.
- Support business objectives in a secure and effective way.
- Comply with relevant legal and regulatory requirements.
- Protect information assets from unauthorized access, disclosure, alteration, or destruction.
- Provide appropriate resources, training, and awareness to employees.
- Respond to changes in the organization’s context by initiating a cycle of continuous improvement of the ISMS.
- Ensure that partners and suppliers comply with information security standards through periodic assessments, contractual requirements, and continuous monitoring of their security performance.
BKT is fully committed to supporting and achieving these objectives as part of its dedication to information security and customer trust.
BKT takes full responsibility for safeguarding customer information and ensuring the highest standards of security, so that personal and financial data do not fall into unauthorized hands. We implement robust measures, monitor risks proactively, and continuously improve our practices to protect data from unauthorized access, misuse, or loss.
Our commitment extends beyond compliance; it reflects our promise to maintain a secure environment for every customer interaction.
While BKT works tirelessly to maintain the highest standards of information security, we also encourage our customers to take an active role in protecting their personal data. This includes exercising caution when sharing information with third parties and ensuring that sensitive details are only provided through trusted and secure channels.
Security is a shared responsibility, and by working together, we can create a safer environment for your information. BKT ensures the use of secure channels for transactions and communications by implementing advanced mechanisms such as data encryption, multi‑factor authentication, and other supporting technologies to guarantee confidentiality, integrity, and availability of information.
This policy is reviewed and updated periodically or whenever significant changes occur in our business or regulatory environment. BKT is committed to maintaining a cycle of continuous improvement, ensuring that our security measures remain effective, relevant, and aligned with evolving threats and industry best practices.